Help & Support
You can check the status of you order by clicking on track my order. Once your order is placed we will send you confirmation of your order details on e-mail & SMS. In case of any unusual events due to which your order might get delayed you will receive an update from us.
Your order will pass through number of quality checks before it reach out to you my friend hence you can get the best. It may take 4 to 7 working days for the delivery of your product.
These are the payment methods we accept
- Debit Card.
- Credit Card.
- Net Banking.
If the amount has been deducted from your bank or card, don’t worry your money is in safe hands. Hence same will be refunded to the same account within 7-10 working days. Meanwhile please wait & try again using a different payment method.
Cash On Delivery
If you choose cash-on-delivery as your mode of payment we levy cash collection & transfer charges of Rs.60 which will be non-refundable.
Yes, you can cancel the order. You can cancel the order before it gets shipped. Once the order gets shipped it can’t be canceled.
We accept the return within 7 days from the date of delivery. Make sure your order is returned with proof of purchase. In the interests of hygiene, we may refuse returns where it’s obvious that the item had been worn, washed, or soiled. Please ensure while returning the product packaging is intact with all original tags, labels attached the way it was delivered. We will arrange the pick up within 2-3 days of your request once confirmed by our team. There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.
Once the order has been picked up, the refund will be processed to your selected mode within 12-15 working days from the date your order is picked, subject to your return passing quality check.
Refund will reflect as per below mentioned timelines:-
- NEFT refund process will take 5-7 working days.
- Payment Gateway refund process takes 5-7 working days excluding Saturdays/ Sundays & Bank holidays.
- Payments refunds are applicable only in case of damaged product or against incorrect product delivery.